Privacy Policy

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Effective Date: 1/1/2017

At All Pro Automotive, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, protect, and share your information when you visit our website or use our services. By accessing or using our website, you agree to the practices described in this policy.

We may collect personal information from you when you visit our website, request a quote, schedule a service, or interact with us in other ways. The types of information we may collect include:

• Personal Identification Information: Name, email address, phone number, vehicle information, and billing details.
• Payment Information: Credit card details or other payment methods when you make a purchase.
• Technical Data: Information about your device, browser, IP address, and how you interact with our website (collected through cookies).
• Service and Appointment Data: Information related to the services you request, including vehicle repairs, quotes, and scheduled appointments.

We use the information we collect to provide you with the best possible experience and to offer services that meet your needs. Specifically, we may use your information for the following purposes:

• To process your service requests, orders, and payments.
• To communicate with you about your service or inquiries.
• To improve our website, services, and customer support.
• To send promotional emails, newsletters, or special offers (you can opt-out at any time).
• To comply with legal requirements and protect our rights and interests.

We implement a variety of security measures to maintain the safety of your personal information. These include:

• Encryption: We use Secure Socket Layer (SSL) technology to encrypt sensitive information, such as payment details, during transmission.
• Access Control: Only authorized personnel have access to your personal information.
• Data Storage: Your personal information is stored securely in our database, with appropriate protections against unauthorized access.

While we take reasonable steps to protect your information, please note that no online method of transmission or storage is 100% secure. However, we continually review and enhance our security practices.

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following limited circumstances:

• Service Providers: We may share your information with trusted third-party vendors who assist us in operating our business, such as payment processors and customer service platforms. These parties are obligated to keep your information confidential.
• Legal Compliance: We may disclose your information when required by law or in response to legal requests, such as a subpoena or court order.
• Business Transfers: In the event of a business merger, acquisition, or sale, your information may be transferred as part of the transaction.

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us recognize your preferences, analyze site traffic, and improve website functionality.

You can control cookie settings through your browser, but please note that some parts of the website may not function properly if cookies are disabled.

You have the right to access, update, or delete your personal information at any time. If you wish to make changes or request a copy of your information, please contact us at [insert contact email]. You also have the right to opt-out of marketing communications by following the unsubscribe link in any email we send.

Our website may contain links to third-party sites for your convenience. These sites have their own privacy policies, and we encourage you to review them. We are not responsible for the content or privacy practices of third-party websites.

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will delete that information as soon as possible.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us:

All Pro Automotive
Email: ALLPROAUTOMOTIVENY@GMAIL.COM
Phone: 516-414-8300
Address: 981 OLD COUNTRY ROAD WESTBURY NY 11590

*** TEXTING

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from [Company Name], you may receive messages related to the following (provide specific examples):

• Appointment reminders
• Follow-up messages
• Billing inquiries
• Promotions or offers (if applicable) {If you see the customer selected a conversational use case, do not add this reference to your email thread, instead, make sure the customer adds the matching use cases to this portion of the Terms info}.

Example: "Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from (Brand Name) at any time."

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.].

Example:
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from [Company Name] in the following ways:

• Verbally, during a conversation
• By submitting an online form
• By filling out a paper form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link)

Additional Options:

• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt out at any time by texting "STOP."
• For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.
• Message frequency may vary